Voices from the Field

Boundaries – A Deep Dive, Part two

Released June 2021

This month, we are doing a deep dive part two on the topic of boundaries. We began exploring this in our January 2021 show which we called “Why are you texting me a picture of your rash? Understanding boundaries and setting limits.”

As many of us in North America face the “next normal” of the pandemic there are many issues on all of our minds: What will the Fall look like in terms of our work realities, what will it be like when people return to work or are done with their special deployments? We know that when things settle a bit, more of us will have a bit more of a chance to process the emotional impact of the past 400 days. So we felt that focusing on work boundaries was an important conversation to have right now.

 Voices from the Field  Mardi Daley. Growing up in the Greater Toronto, Mardi lived with chronic homelessness from the age of 7 until very recently, and in spite of chronic housing insecurity, she managed to excel in high school and obtained a scholarship to go to university. Mardi is now an advocate for youth living with homelessness and is a certified peer specialist with the mental health commission of Canada. She is also a consultant and the founder of Lived Experience Lab. During their conversation, Mardi and Françoise talked about the challenges of setting boundaries when you’re a lived experience peer advocate and mentor. You will not want to miss hearing this brilliant young woman articulate the challenges and rewards of being a peer specialist.

Are we friends or am I your client? (1:15)

Negotiating Boundaries (5:20)

The importance of strong supervision (7:39)

Dealing with the saviour complex (7:57)

Supporting former clients who are now paid employed as peer providers (10:12)

What Lived Experience Lab does (15:47)

Mardi Daley lives in Toronto and is  a certified peer specialist with the mental health commission of Canada. She is a consultant and founder of Lived Experienced Lab.

Resources: 


Faking It: Recognizing Impostor Syndrome

Released May 2021

Impostor syndrome is defined as having a fear of being exposed as a fraud no matter how experienced or truly competent we actually are in an area of expertise. This month, we explore this phenomenon in the early parts of our careers, faking it during the pandemic and the risks of covering up our inner fears by going into expert mode. 

 Voices from the Field  Dr Matthew Chow is a Vancouver-based child and adolescent psychiatrist and is the President of Doctors of BC. Dr Chow is a passionate advocate for supporting greater diversity and inclusion and addressing mental health for health care workers and the general population during the pandemic.

On being the president of a medical association during a global pandemic (1:04)

Dr. Chow on struggling with his own impostor syndrome (2:08)

Strategies to understand why we all experience impostor syndrome (5:18)

Dr Matthew Chow is a child and adolescent psychiatrist in the Vancouver area. He is also the President of Doctors of BC. Dr. Chow’s areas of interest include early treatment of childhood mental illness, the efficient distribution of healthcare resources, and the use of technology to enhance medical care.


Managing brain Fog during times of chronic stress

Released April 2021

As we continue living through a prolonged time of amplified stress & uncertainty, one frequently observed phenomenon has been described as “brain-fog”, a sense of increased fatigue, short term memory loss, and reduced productivity. This month we will explore how your brain functions with chronic stress, how numbing out can contribute to brain fog, & strategies to live in the present, so we can all better understand brain fog and what can be done to reduce it. 

 Voices from the Field  Greg Taylor shares his years of learnings as a mental health professional and relationship therapist about sharpening the saw, keeping vitality in personal relationships during a pandemic and staying connected to our community.

How can one “sharpen the saw” in the wear and tear of a continuous Pandemic? (2:23)

How does one keep vitality in their relationships with others during this time? (7:31)

How does one develop and/or maintain a community during these times? (14:35)

Greg explains the meaning of his personal mission statement and how he went from being an overfunctioner to a compassionate caregiver. (19:05)

How real self-care is not unlike flossing (check it out, it’s worth it!)  (23:12)

Greg Taylor, M.Ed., R.P. is the Counselling Coordinator and Mental Health Case Manager at Georgian College and has worked at Georgian for nearly 25 years. Greg’s past work history includes co-operative education, working with at-risk youth, Residence Life management, as well as holding a part-time private practice as a psychotherapist. Trained as an Imago Relationship Therapist, Greg loves assisting clients with all issues related to relationships. He also has a strong interest in addictions, mindfulness, men’s issues (he has belonged to men’s groups for nearly 30 years), and helping clients to align education and work with passion and purpose. As Case Manager, he assisted in making Georgian one of the first post-secondary institutions in Canada to deliver a Stepped Care model for mental health. His role as Case Manager has evolved into working more collaboratively with community organizations such as local hospitals, CMHA, the Centre for Innovation of Campus Mental Health (CICMH), and with various committees in the community. Greg loves to facilitate workshops for students, staff and the wider community in such topics as suicide intervention, compassion fatigue, mental health, leadership and conflict resolution.     


Long haulers – One year into the pandemic, what is working for your psychological well-being?

Released March 2021

As we mark the one year anniversary of the start of the pandemic in North America, we wanted to explore what has been working to help maintain psychological well-being during a team of upheaval and significant stress for almost all of us.

 Voices from the Field   In this interview with Mary Ann Baynton, Registered Social Worker and a specialist in workplace relations and psychological health and safety. We explore: What is a psychologically safe workplace?, Why authenticity matters, & Why we can’t keep working people to exhaustion.

Psychologically safe workplaces vs those with chronic stress and conflict (1:42)

Prevention is better for business than postvention (2:24)

Toxic positivity (4:02)

What have organizations done to manage the pandemic (5:50)

Uncertainty (7:22)

What are some agencies that are doing better? (12:25)

How the pandemic finally brought some awareness about mental health in the workplace (15:11)

Why we can’t keep working our people to exhaustion (17:21)

Embracing winter (27:30)

What should we call this? Instead of post pandemic? The great reset (29:27)


It Takes a (Physically Distant) Village – Creating your Professional Community of Support

Released February 2021

We are recording this in early February, and I think that we can all agree that it’s been a long eleven months. Many of us have experienced periods of prolonged stress and intense workloads since the start of the pandemic.

Whether you live in parts of Canada where you are currently in almost complete lockdown, or somewhere where things have re-opened, the way that we connect with friends, family and colleagues has changed dramatically. Some of us are continuing to work remotely alone at our kitchen tables while others are in the front lines where concern about infection spread and work volume does not allow us to have the informal catchups and debriefs with colleagues that we used to enjoy.

 Voices from the Field  Lt Col (ret) Stéphane Grenier and Françoise Mathieu discuss the impact of the pandemic on staff mental health, what good leaders should do now to plan for the post-pandemic world and simple ways to reduce stigma and reach out to colleagues.

Lieutenant Colonel (retired) Stéphane Grenier is a former Canadian military officer known for his work on psychological war trauma and post-traumatic stress disorder and later as a leader in workplace mental health. He was appointed to the Order of Canada and awarded an honorary Doctor of Laws degree by the University of Guelph and Humber College for his contributions to the field of workplace mental health.

Stéphane’s riveting keynotes are not only thought-provoking, but also lead to tangible action and sustainable change for those leaders who are prepared to rethink how they support their people. His autobiography After the War: Surviving PTSD and Changing Mental Health Culture, tells his story from the day he landed in the midst of the Rwandan genocide, through his journey of changing mental health culture in the Canadian military, developing national Guidelines for Peer Support with the Mental Health Commission of Canada, all the way to creating Mental Health Innovations (MHI); a consultancy that leads innovative and sustainable change in organizations to enhance the mental health of their people.

Today, he and his business partners, along with countless associates, develop non-clinical mental health interventions as a complement to traditional clinical care for private and public sector organizations, as well as for provincial healthcare systems.


Understanding Boundaries and Setting Limits

Released January 2021

Many of us work in the community that we also live in. How do you set boundaries with your neighbours, friends and loved ones while still being kind? What if you don’t want to set boundaries –  what’s that about?

This month, we will discuss setting and maintaining boundaries from a multidisciplinary perspective; why it’s so hard to say “no” to others; and handling the discomfort of setting boundaries.

 Voices from the Field   Françoise Mathieu interviews Meaghan Welfare, a conflict management practitioner, and discusses her lessons learned during 20 years of working with government, not-for-profit and higher education workplaces.

Have you been contacted as a conflict practitioner by family and friends about conflict situations? (2:14)

What is the biggest struggle you see clients encounter with boundaries and limit setting? (4:02)

What some of the common fears and concerns about setting limits? (7:54)

What is your number one suggestion for people who struggle with saying no? (16:54)

Developing self-awareness about our physiological response to conflict situations (19:35)


Stigma and the Stiff Upper Lip

Released December 2020

Times of sustained crisis and stress can have lingering and complex reverberations – even as we settle into the new routines of the pandemic. To further complicate these pressures is a culture that maintains that helping professionals must stoically “carry on” or be perpetual heroes.

Recent research from the University of British Columbia indicates that while the public might be banging pots for some of us at 7pm, they might not want to be hanging out with us! The topics of this month’s discussion are often not openly discussed, leading to a lot of needless suffering, resentment and isolation.

This month, we will offer tools for recognizing and addressing stigma and tips to incorporate self-compassion into your day

 Voices from the Field  Françoise Mathieu interviews Dr. Mike Condra, a clinical psychologist and expert on topics such as mental health awareness, stigma-reduction and verbal de-escalation.


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Psychological PPE

 

The Psychological PPE Program

Expert Advice. Practical Skills. Optimized Health.

Psychological PPE is a comprehensive, online program that provides evidence-based strategies and tools
to protect your emotional and mental wellbeing during exposure to high-stress, high-pressure situations.

$99 CAD

One Year Access

Created by Experts in the Field of Psychological Health

Dr. Jennifer Russel

Dr. Jennifer Russel

Child & Adolescent Psychiatrist
TEND Associate
MD, FRCPC(C), MSW

Françoise Mathieu

Françoise Mathieu

Executive Director of TEND
Translational Speaker & Educator
M.Ed., RP., CCC.

Diana Tikasz

Diana Tikasz

Social Worker
TEND Associate
MSW, RSW

We know how important it is to protect our physical wellbeing – but what are we doing to protect our psychological wellbeing?

As helping professionals, we are diligent about our use of Personal Protective Equipment (PPE) when it comes to protecting ourselves and others from harmful exposure.
However, we are not always as conscientious about protecting our
emotional and mental health.

What is Psychological PPE?

Psychological PPE is a collection of protective strategies with a multi-disciplinary focus that can be used before, during and after exposure to difficult and stressful events.

For an overview of Psychological PPE, watch the Psychological PPE: Exploring Compassion Fatigue and Burnout during COVID webinar with Dr. Jennifer Russel, Diana Tikasz & Françoise Mathieu.

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Listen in as the experts discuss the most relevant issues facing helping professionals today

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Find the most current and evidence-based resources, books, articles and more

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$99 CAD

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What’s Included?

Each month the Psychological PPE program will include:

  • Discussion: An expert discussion on a different theme each month
  • Skill: A video outlining a new skill each month
  • You Asked: A video discussion answering questions we have received from you.
  • Resources: Books, articles, podcasts and exercises that we recommend.
  • Voices from the Field: Inspiring conversations with helping professionals.


July 2021: Post-Traumatic Growth

Description: Coming Soon

UNLOCKS JULY 9th, 2021


June 2021: Boundaries – A Deep Dive, Part two

This month, we are doing a deep dive part two on the topic of boundaries. We began exploring this in our January 2021 show which we called “Why are you texting me a picture of your rash? Understanding boundaries and setting limits.”

As many of us in North America face the “next normal” of the pandemic there are many issues on all of our minds: What will the Fall look like in terms of our work realities, what will it be like when people return to work or are done with their special deployments? We know that when things settle a bit, more of us will have a bit more of a chance to process the emotional impact of the past 400 days. So we felt that focusing on work boundaries was an important conversation to have right now.

UNLOCKED JUNE 11, 2021


May 2021: Faking it: Recognizing impostor syndrome

Impostor syndrome is defined as having a fear of being exposed as a fraud no matter how experienced or truly competent we actually are in an area of expertise. This month, we explore this phenomenon in the early parts of our careers, faking it during the pandemic and the risks of covering up our inner fears by going into expert mode.

UNLOCKED MAY 14, 2021


April 2021: Managing Brain Fog During Times of Chronic Stress

As we continue living through a prolonged time of amplified stress & uncertainty, one frequently observed phenomenon has been described as “brain-fog”, a sense of increased fatigue, short term memory loss, and reduced productivity. This month we will explore how your brain functions with chronic stress, how numbing out can contribute to brain fog, & strategies to live in the present, so we can all better understand brain fog and what can be done to reduce it.

UNLOCKED APRIL 9, 2021


March 2021: Long haulers – One year into the pandemic, what is working for your psychological well-being?

As we mark the one year anniversary of the start of the pandemic in North America, we wanted to explore what has been working to help maintain psychological well-being during a team of upheaval and significant stress for almost all of us.

UNLOCKED MARCH 12, 2021


February 2021: It Takes a (Physically Distant) Village – Creating your Professional Community of Support

We are recording this in early February, and I think that we can all agree that it’s been a long eleven months. Many of us have experienced periods of prolonged stress and intense workloads since the start of the pandemic.

Whether you live in parts of Canada where you are currently in almost complete lockdown, or somewhere where things have re-opened, the way that we connect with friends, family and colleagues has changed dramatically. Some of us are continuing to work remotely alone at our kitchen tables while others are in the front lines where concern about infection spread and work volume does not allow us to have the informal catchups and debriefs with colleagues that we used to enjoy.

UNLOCKED FEBRUARY 12, 2021


January 2021: Why are you texting me a picture of your rash? Understanding boundaries and setting limits

Many of us work in the community that we also live in. How do you set boundaries with your neighbours, friends and loved ones while still being kind? What if you don’t want to set boundaries, what’s that about?

We will discuss:

  • Boundaries: a multidisciplinary perspective
  • How do we manage difficult clinical situations while staying human and grounded? Case examples
  • Creating your community of practice: How do you create that space?

UNLOCKED JANUARY 15, 2021


December 2020: Am I allowed to feel run down? Addressing stigma and the stiff upper lip

Times of sustained crisis and stress can have lingering and complex reverberations – even as we settle into the new routines of the pandemic. To further complicate these pressures is a culture that maintains that helping professionals must stoically “carry on” or be perpetual heroes.

Recent research from the University of British Columbia indicates that while the public might be banging pots for some of us at 7pm, they might not want to be hanging out with us! The topics of this month’s discussion are often not openly discussed, leading to a lot of needless suffering, resentment and isolation.

  • Addressing internal dilemmas and conflict: “the stories we tell ourselves”
  • Learning when to recognize stigma (even within ourselves) and approaches to manage it
  • Self-compassion

UNLOCKED DECEMBER 11, 2020


November 2020: How am I doing? Taking stock, pausing and reflecting

Like Physical PPE (Personal Protective Equipment), Psychological PPE is designed to protect us during exposure to high stress situations. This requires us to actively take steps throughout our day to protect our health and wellbeing.

The first step in developing an arsenal of effective tools is taking stock: assessing our exposure to risk, moment by moment, in order to use the most effective strategies to pause and reset.

This month, we will offer tools for taking stock and taking pause including:

• Moment by moment personal risk assessment
• Helpful practices to be utilized in the flow of work

UNLOCKED NOVEMBER 13, 2020

A personal note from Jen:

“As a psychiatrist juggling work in a tertiary care hospital while homeschooling my two primary school children during this pandemic, I quickly realized that I needed to develop tools to keep myself physically and emotionally healthy — I needed to grab my Psychological PPE!

As the pandemic has evolved, and the stress and uncertainty have continued, previous self care strategies have not always been sufficient.

Learning to manage the stress over time, rather than just managing the acute crisis, has been a significant challenge – a challenge which I continue to work with and learn from.”

Russel Family
Françoise Mathieu

A personal note from Françoise:

“Recent worldwide events have been extremely challenging for many of us – both professionally and personally. When the pandemic erupted in our communities, it became clear that we all needed simple and effective strategies to stay grounded and maintain our psychological and physical well-being.

In times of stress, I have frequently turned to Diana and Jen as members of my community of practice for their sage advice, guidance and practical strategies. They helped remind me that Psychological PPE is right within our reach – and that we need to make a daily commitment to practice these strategies in order to stay well.”

A personal note from Diana:

“Working in a large hospital as a Resilience Integration Specialist, particularly during the time of COVID, I have supported many individual staff, leaders and teams facing various levels of elevated stress and trauma exposure. I look forward to working alongside Françoise and Jen, two highly skillful and wise practitioners, as we walk you through our lessons learned and tips about what helps during challenging times.

By continuously employing Psychological PPE throughout our workday, we have more time and energy at the end of our shifts. This gives us space to reflect on the fulfilling and rewarding aspects of our work, – throughout the span of our careers. The most generous act we can do is to care for ourselves as we care for others.”

Diana at CARE4YOU Conference

FAQ

The Psychological PPE program is a subscription-based program that is designed to give you tools and strategies to manage stress and protect your wellbeing. New content is created and delivered each month. This program was created by experts in the fields of psychological health Françoise Mathieu, Dr. Jen Russel, and Diana Tikasz with the aim of providing quick and easy micro-skills that all of us can incorporate into our work and personal lives. The program is owned and administered by TEND Academy Ltd.

When you purchase a one-year subscription, you will have access to all of the content on the Psychological PPE learning portal including access to videos, audio files, resources and recommended books, blog posts, podcasts and more. New content will be added on the second Friday of each month related to that month’s theme. Members of the Psychological PPE community will also be able to submit questions for the monthly Q&A and our panel of experts will choose 3 questions to be discussed related to that month’s theme.

You can register for the Psychological PPE Program by clicking here.

The Psychological PPE program can be accessed by clicking here.

We can happily accommodate large group purchases for an organization. Please contact us at info@tendacademy.ca.

Yes! New content will be made available on the second Friday of each month and you can access the material on your own schedule. Content will also be provided in both video and audio formats so you can learn in the way that works best for you.

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